Overview

The banking hall is located at the Bank of Uganda Head Office on plot 37/45 Kampala Road and is accessible for business to the general public through Kampala Road entrance from 8.30am to 4.00pm on working days. 

Banking and Clearing Services

The banking hall is located at the Bank of Uganda Head Office on plot 37/45 Kampala Road and is accessible for business to the general public through Kampala Road entrance from 8.30am to 4.00pm on working days. The services offered by the department Include; 

Services to the Public

1. Mutilated notes; these are currency notes that are worn out or not fit for circulation may be exchanged for new ones.

2. Tender documents; Documents for offers to provide supplies and services to the bank are purchased over the counter.

3. Central Depository System counter- All information on Treasury Bills and bonds dealings can be obtained at this counter. 

Services to Bank of Uganda customers

1. Deposits-Cash and/or Cheque deposits to government or Bank of Uganda accounts can be done over the counter.

2. Payments- Cash payments to government agencies can be done over the counter.

3. Non-cash Payments – account to account payment transfer instructions are received over the counter for further processing